Frequently Asked Question
How to raise a support ticket?
Last Updated 4 months ago
How to raise a support ticket?
There are 2 ways to start and submit a support ticket:
- Register an account here https://support.tkhsgroup.com/login.php.
- Click the Create an Account link:
- Fill in the required information:
- Click Register and follow the confirmation sent to your email:
- You will then receive this confirmation that you have successfully registered for an account. You can verify and confirm by going to your email and login from the link sent.
- To raise a support ticket as Guest/without registering an account click here:
- Fill up the required field and the CAPTCHA field and click Create Ticket.
How to check ticket status:
- Login to this link: https://support.tkhsgroup.com/ click Check Ticket Status:
- Fill-up the required information and click the button Email Access Link:
- You will then receive an email link to the ticket you want to check:
- Finally this link should lead you to the ticket details.