Frequently Asked Question

Steps in Outlook Web (Office 365)

1. Open Outlook Webmail

• Go to https://outlook.office.com and sign in.

• Click the ⚙️ Settings icon in the top right corner.
• Select View all Outlook settings at the bottom.

• Go to Mail → Rules → Add new rule. 

• Example: "Finance Emails".

• Under Add a condition, choose From.
• Enter finance@company.com.

• Under Add an action, choose Move to.
• Select the Finance folder (create it if it doesn’t exist).

• Mark as Read.
• Categorize (e.g., “Finance”).

• Click Save and ensure the rule is toggled On.

Tips for Effective Rules

• Keep rule names clear and descriptive.
• Test rules with a known incoming email.
• Order rules by priority if multiple rules might apply.
• Review rules periodically to keep them relevant.