Frequently Asked Question

Recent reports have shown that email accounts can be compromised through phishing or credential leaks. Once accessed, attackers can:

• Send unauthorized emails
• Redirect or delete incoming messages
• Access sensitive company information

Enabling MFA significantly reduces this risk by ensuring that only the rightful user can access the account.

How to Set Up Microsoft Authenticator

Step 1: Install the App

1. Go to the App Store (iOS) or Google Play Store (Android)
2. Search for Microsoft Authenticator
3. Download and install the application

Step 2: Enable MFA on Your Account

1. Log in to your Microsoft 365 account
2. Go to: https://aka.ms/mfasetup
3. Follow the prompts to set up MFA
4. When prompted, choose Microsoft Authenticator app as your verification method

https://play.google.com/store/apps/details?id=com.azure.authenticator&pcampaignid=web_share

1. Scan the QR code using the Authenticator app
2. Approve the test notification to complete setup

Step 3: Verification

• Once completed, you will be required to approve a notification or enter a code from the app each time you log in.

⚠️ Important Notes

• MFA setup is mandatory for all users
• Please complete the setup at your earliest convenience to avoid any disruption in access
• Do not approve any login requests you did not initiate

If you require assistance with the setup, please raise a ticket via:
https://support.tkhsgroup.com/

Thank you for your cooperation in helping us maintain a secure IT environment.