Frequently Asked Question

Setting Up Microsoft 365 Email on Your Phone

Option 1: Using the Outlook Mobile App (Recommended)

For iPhone:

1. Install the Outlook App: Download and install the Microsoft Outlook app from the App Store.

1. Open the App: Launch the Outlook app.

1. Begin Setup: Tap on "Get Started."

1. Add Account: Enter your full Microsoft 365 email address and tap "Add Account."

1. Enter Password: Input your password and tap "Sign In."

1. Complete Setup: Follow any additional prompts to complete the setup.

For Android:

1. Install the Outlook App: Download and install the Microsoft Outlook app from the Google Play Store.

1. Open the App: Launch the Outlook app.

1. Begin Setup: Tap on "Get Started."

1. Add Account: Enter your full Microsoft 365 email address and tap "Add Account."

1. Enter Password: Input your password and tap "Sign In."

1. Complete Setup: Follow any additional prompts to complete the setup.

Option 2: Using the Native Mail App

For iPhone:

1. Access Settings: Go to "Settings" > "Mail" > "Accounts."

1. Add Account: Tap "Add Account" and select "Microsoft Exchange."

1. Enter Details: Input your email address, description (e.g., "Work Email"), and password.

1. Configure Settings: Enter the necessary server settings if prompted.

1. Sync Options: Choose the items you want to sync (Mail, Contacts, Calendars) and tap "Save."

For Android:

1. Access Settings: Open the Gmail app and tap your profile icon.

1. Add Account: Tap "Add another account" and select "Exchange and Office 365."

1. Enter Details: Input your full email address and password.

1. Configure Settings: Enter the necessary server settings if prompted.

1. Sync Options: Choose the items you want to sync (Mail, Contacts, Calendars) and tap "Done."